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Cookie Policy

Last Updated: 19 April 2025

This policy explains what cookies are, which ones the Tenang website uses, and how you can control them. We have kept the language as plain as possible — please take a moment to read it.

What Are Cookies?

Cookies are small text files that a website stores on your device (computer, phone, or tablet) when you visit. They are widely used to make websites work properly and to give website owners information about how people use their site.

Cookies do not contain personal information by themselves — they typically store a small identifier that allows the website to recognise your browser on a return visit. Some cookies are removed when you close your browser (session cookies); others stay on your device for a set period (persistent cookies).

Cookies We Use

Essential Cookies

Always active — cannot be disabled

These are necessary for the basic operation of the website. Without them, certain parts of the site — such as the contact form or cookie consent record — would not function.

Examples: Cookie consent status (localStorage), session identifiers

Duration: Session or up to 12 months

Analytics Cookies

Optional

These help us understand how visitors use our website — which pages they visit, how long they stay, and where they come from. This information is used only to improve the site.

Examples: Google Analytics (_ga, _gid)

Duration: Up to 2 years

Marketing Cookies

Optional

These are used to show relevant advertisements on other platforms and to measure the effectiveness of any advertising campaigns we run.

Examples: Facebook Pixel, Google Ads conversion tracking

Duration: Up to 90 days

Preference Cookies

Optional

These remember settings you have chosen — such as language or display preferences — so you do not have to re-select them on your next visit.

Examples: Language preference, display settings

Duration: Up to 1 year

Third-Party Cookies

Some cookies on our site are placed by third-party services we use. These services have their own privacy and cookie policies:

We do not sell your data to third parties. Where third-party cookies are used, this is only with your consent (where required).

Cookie Duration

Session Cookies

Temporary cookies that are deleted automatically when you close your browser. They are used to keep basic site functions working during a single visit.

Persistent Cookies

These remain on your device after your browser session ends, for a fixed period (typically 90 days to 2 years depending on cookie type). They can be deleted manually through your browser settings.

Managing Cookies in Your Browser

You can also manage or delete cookies directly through your browser settings. Instructions for common browsers are below.

  1. Open Chrome and click the three-dot menu (⋮) in the top-right corner.
  2. Select Settings, then Privacy and security.
  3. Click Cookies and other site data.
  4. Choose to block third-party cookies, or click See all site data and permissions to delete cookies for specific sites.
  1. Open Firefox and click the menu icon (☰) in the top-right corner.
  2. Select Settings, then Privacy & Security.
  3. Under Enhanced Tracking Protection, choose your preferred level.
  4. To delete cookies, scroll to Cookies and Site Data and click Clear Data.
  1. Open Safari and click Safari in the top menu bar.
  2. Select Preferences, then click the Privacy tab.
  3. Check Prevent cross-site tracking to block third-party cookies.
  4. To remove existing cookies, click Manage Website Data and remove as needed.
  1. Open Edge and click the three-dot menu (⋯) in the top-right corner.
  2. Select Settings, then Cookies and site permissions.
  3. Click Cookies and site data to manage your preferences.
  4. Use See all cookies and site data to find and delete specific cookies.

On mobile, cookie settings are usually found under your browser's main Settings → Privacy or Settings → Site Settings menu. The steps above broadly apply to mobile versions of the same browsers.

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